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Technical Writing

  • IT and Product Manuals

  • User Guides

  • Policies and Procedures

  • Work Instructions

  • Sell Sheets

  • Case Studies

  • White Papers

  • Planning and Execution

  • Client Communications

  • Employee Communications

  • E-mail Blasts, Webex Presentations

  • Meetings in a Box

  • Annual Reports

Business Communications

Training Design and Development

  • ADDIE Methodology

  • Subject Matter Expert Interviews

  • Web-Based and Live Presenter Training

  • Job Aids

  • Trainer and Participant Guides

  • Facilitation Meetings

  • Activity Profiles

  • Process Workflows

  • Communications Planning and Execution

  • Support New Technology Success

Change Management

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